Where do you ship from?
We have multiple Distribution Centers throughout the United States
I placed an order today. When will my new items arrive?
We strive to keep this up to date as possible and have many items that ship same day or next day but our intention is that they will ship in the lead time we have listed. From the moment your order has been SHIPPED it can take 2-7 business days for Parcel orders to arrive to you within the United States and Canada, and can take up to approximately 21 days for LTL orders to be delivered. Due to Covid-19 these lead times have increased and are subject to change as the carriers continue to struggle with staffing and delivery times. We will do the best we can to get your products out the door as quickly as possible and provide you tracking info but please note we are somewhat at the mercy of the carriers once they have left our facilities.
I’m not going to be in the delivery location on delivery day. Do I have to sign for my package?
Parcel orders via FedEx, UPS and USPS are usually delivered without a signature. However, LTL/White Glove Delivery do require a designated date and signature for delivery.
How are LTL shipments delivery arranged?
When we ship out an order, we will indicate the carrier name along with the shipment confirmation via email. Several days before the expected delivery, the carrier will call you to schedule an appointment. Please setup a day and time that works best for you.